It is not unusual for an inflight entertainment system to fail. If it happens on a long duration flight, it can be very boring. Should the airline company compensate? I really think they should.
We recently traveled from Venice, Italy to JFK (9.5 hours) and the inflight entertainment system failed for a large number of passengers. Some of us complained to the crew and they did try to reload the entertainment system to no avail.
We tried to get to some empty seats and the crew mentioned there were none.
In what ways the airline can compensate? What is the value of the entertainment system as a fraction of the ticket value?
Here is a short part of the Linux install program.
We recently traveled from Venice, Italy to JFK (9.5 hours) and the inflight entertainment system failed for a large number of passengers. Some of us complained to the crew and they did try to reload the entertainment system to no avail.
We tried to get to some empty seats and the crew mentioned there were none.
In what ways the airline can compensate? What is the value of the entertainment system as a fraction of the ticket value?
Here is a short part of the Linux install program.
Note added recently...10/23/2017
Delta Air Lines apologized and in fact compensated us handsomely. This means Delta Air Lines take these things seriously and act.
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